Comal County Jail Records
Comal County arrest records are public documents maintained by the Sheriff's Office in New Braunfels, Texas. You can search the online inmate roster, request copies of arrest reports through the county's public information process, and use state tools to track inmates who have been transferred to other facilities. This page covers how to find Comal County arrest records, how the county jail operates, and what resources are available at the county and state level.
Comal County Sheriff's Office
The Comal County Sheriff's Office is led by Sheriff Mark Reynolds, who is committed to serving citizens with professional law enforcement built on honor, integrity, courage, strength, and character. The Sheriff's Office is located at 3005 W San Antonio Street, New Braunfels, TX 78130. Phone: (830) 620-3400, fax: (830) 608-2082. Office hours are 8 a.m. to 5 p.m. Monday through Friday. Emergencies should be directed to 911.
The Sheriff's Office maintains records search tools, handles jail open records requests, and operates law enforcement division services throughout the county. The office publishes a fee schedule for record copies and makes it available to the public. For questions about arrest records, public information requests, or jail services, call the main line at (830) 620-3400 during business hours.
Comal County is one of the fastest-growing counties in Texas, driven by population expansion in the New Braunfels metro area. The Sheriff's Office handles a growing volume of arrests and bookings each year, covering both unincorporated county areas and working alongside city police departments in New Braunfels and Schertz.
Comal County Jail and Corrections
The Comal County Jail is operated and maintained by the County Sheriff. The new facility opened in August 2020 at 3000 IH 35 South, New Braunfels, TX 78130. Phone: (830) 620-3450, fax: (830) 627-8681. The facility has 582 housing beds with infrastructure designed to accommodate 900 to 1,000 total beds as the county continues to grow.
The jail operates under a direct supervision philosophy with a detention officer present inside each housing unit at all times. The Corrections Emergency Response Team (C.E.R.T.) consists of 20 specially trained detention officers who handle high-risk incidents within the facility. Armed Corrections Officers are qualified to carry firearms and can relieve patrol deputies for inmate medical transport and court appearances. This approach creates a more secure and structured environment for both staff and inmates.
Inmate mail rules are detailed on the Comal County Jail inmate mail page. All mail is subject to inspection and must follow facility guidelines. Legal mail has special handling procedures. Proper addressing is required for mail to reach inmates. Contact the jail at (830) 620-3450 for current visitation schedules and commissary procedures.
Requesting Comal County Arrest Records
The Comal County Public Information Request page explains how to request jail records, civil and criminal records, and other law enforcement documents. Information on prisoners in the county jail is available through the county records search system. Requests should specify the records needed and include your contact information.
Formal copies of arrest reports require a written public information request submitted to the Sheriff's Office. You can submit in person at 3005 W San Antonio Street, New Braunfels, TX 78130, or by mail. Under the Texas Public Information Act (Government Code Chapter 552), the agency must respond within 10 business days. Include the subject's full name, date of birth, approximate arrest date, and any case or booking number. Fees apply per the published fee schedule. Records involving juveniles, active investigations, and sealed matters are not releasable to the public.
State Resources for Comal County Arrest Records
When a Comal County inmate is sentenced and transferred to a state facility, the Texas Department of Criminal Justice Inmate Search shows their current location. This free tool covers all TDCJ units in Texas. The Texas DPS Criminal History Search provides statewide arrest records for $3 per name, including data from Comal County and other Texas jurisdictions.
The VINELink custody notification system (877-894-8463) lets victims and family members register for automated alerts when an inmate's custody status changes at the Comal County Jail or a state facility. The Texas Commission on Jail Standards publishes inspection reports and compliance data for the Comal County facility and all other Texas county jails.
The Comal County Sheriff's Office website provides detailed information about the jail, corrections programs, public information requests, and contact details for all Sheriff's divisions.
The Sheriff's Office at 3005 W San Antonio Street handles all arrest records, open records requests, and public information for Comal County.
Cities in Comal County
Comal County is centered on New Braunfels, which is the county seat and has a population well above 100,000. New Braunfels has its own dedicated records page. The city of Schertz also extends into Comal County but is primarily in Guadalupe County. Other communities in the county include Bulverde, Spring Branch, and Canyon Lake, which are unincorporated areas. For arrest records tied to any part of Comal County, contact the Sheriff's Office or the New Braunfels Police Department as appropriate.
Nearby Counties
Comal County is in Central Texas between San Antonio and Austin. Adjacent counties include Hays County, Guadalupe County, Bexar County, Kendall County, and Blanco County. Each county manages its own arrest records and Sheriff's Office.